Can you get a hot tub or swim spa between now and the end of 2021? Not likely unless you’ve got a serious connection or just get lucky. The pandemic has caused a huge spike in hot tub and swim spas sales since April of 2020 and there’s been no signs of slowing down according to dealers and manufacturers across the country. According to a recent article in the Los Angeles Business Journal, hot tub sales are up 25% on average for the year (according to the Pool & Hot Tub Alliance) . To give some perspective on the subject, a typical hot tub order takes 4-8 weeks for production from the time the order is placed, however, the state lockdowns, social distancing mandates in the work place, and other bottlenecks with suppliers in the industry has caused serious backlogs to the tune three to six months delays in hot tub and swim spa orders. Aside from the circumstantial problems with reduced hot tub manufacturing due to COVID-19 there is the increased demand which many manufacturers were not prepared for because they simply don’t have the capacity to deal with the large volumes of orders. This has forced many manufacturers into running extra shifts to increase production and capacity.
The supply and demand issue has had some monetary impact on consumers as some hot tub manufacturers and dealers have had to impose price increases to offset incremental costs in doing business during the pandemic.
There has been some concerns that some hot tub dealers, retailers, and sales reps are giving false or erroneous lead times to buyers in order to “get the sale” in some cases promising 3-4 weeks and it’s taking 12-24 weeks. Some of the complaints have been brought to our attention and we would urge you to comment on this article or leave a comment or review on the manufacturer or dealer that you purchased from so other buyers can be made aware of the problem and can address it in advance with that particular dealer before purchasing.
Another interesting thing to note is that online retailers big and small have been equally effected by supply issues. Even Costco.com seems to have temporarily suspended hot tub sales for the time being.
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Purchased a Michael Phelps swim spa in Nov 2020. Vendor Hot Tb Emporium in Rocklin CA. We were told to expect 8 month production time. Now, 10 months after placing deposit, vendor says pool not in production yet with now idea of time frame for delivery. Very poor communication btwn manufacturers, vendor and customer
We ordered an aqua living dual temp swim spa last September from a Cranston Rhode Island establishment. No updates less you beg They have half our money.
After being told time and again it would arrive in the near future we are now being told it is being manufactured in October
Disgraceful lying going on by this company.