The United States Consumer Product Safety Commission (USCPSC) announced yesterday that Maax Spas, newly rebranded as American Whirlpool Hot Tubs and Swim Spas, has recalled about 550 hot tubs and swim spas in the United States and approximately 630 in Canada due to UV generators igniting and causing a fire hazard. This was a voluntary recall conducted by the company in an effort to quickly publicize the recall and provide repair services to protect its consumers.
Maax Spas is recommending that all consumers cease using their hot tub or swim spa and immediately call a local Maax Spas dealer or service center for repair free of charge. Maax Spas is based out of Chandler, AZ and can be reached between the hours of 9 am to 4 pm at 800-413-2704. They’ve also provided information online at www.deltaUVrepair.com .
The recall arose out of six individual reports to Maax Spas claiming that the UV generators were igniting and damaging the generator itself and surrounding components and equipment of the hot tub. There were no reports of actual injuries at this time. The Delta UV Generator model number is EA-4H-5 and it is part of the hot tubs water management system used to kill bacteria and reduce chemicals in the hot tub or swim spa. The hot tubs containing the generators were sold at independent Maax Spas dealers and retailers across the United States between January of 2012 and July of 2015. The generators were installed in various models of Maax Spas hot tubs and swim spas that can be found online at www.deltaUVrepair.com.
Was in my hot tub started smelling like something was burning and then it just turned off! Will not start had electrician come and said a wire burned in the generator