Crystal Pools & Spas
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HORRIBLE service and shady business practices! Wish I had read the reviews on this place from multiple sites before we ever bothered to step foot in their doors. They took our $2,000 deposit with the understanding that if we could not put in the swim spa (due to HOA policies and property foundation issues) we would get our money back (which she included that stipulation on our contract). What a load of crap! Heidi likes to promise lots of things and changes prices and policies constantly throughout the process. The second she found out we could not put the swim spa in and wanted to cancel our purchase she got real nasty and refused to give us our deposit back and hung up on my husband. She’s a bully and should not own a business. Please spare yourself the headache and buy from literally anyone else instead.
