Hot tub and swim spa manufacturer, Coast Spas of Langley, B.C., has achieved ISO 9001: 2015 Quality Management Systems certification through SGS Systems of Mississauga, Ontario. SGS is an independent verification, testing, and inspection company offering certification services for companies looking to demonstrate that their products, services, systems, or processes are compliant with international or domestic standards and regulations.
According to a recent press release, Coast Spas has invested over a year preparing for this rigorous certification in an effort to increase customer satisfaction and make continuous improvements to their growing business. Coast Spas is one of the few manufacturers in the hot tub industry to earn ISO 9001: 2015 certification. In fact, the company’s first ISO 9001 certification came in 2000. The examinations, documentation, support programs, and audits required to achieve this certification are time consuming and costly but ultimately make for better predictability and consistency.
Coast Spas has been manufacturing hot tubs since 1997 and has global distribution of their hot tubs and swim spas in 43 countries.