There are nearly a 100 spa manufacturers and hot tub manufacturers across the country. Let’s get one thing straight with regard to terminology. For all practical purposes a hot tub is a spa and a spa is a hot tub so they are one-in-the-same. So how do you decide which spa manufacturer is the best? This can be a difficult question to answer because a spa manufacturer is really only as good as the local spa dealer representing them. This is because the dealer is the one with all of the interaction with the customer. Dealers handle the sales process, delivery, set up, service and warranty work, technical support, and customer service. Spa manufacturers can give as much as a five year parts and labor equipment warranty on their hot tubs which means you will likely have plenty of interactions with your local spa store over the course of your hot tub ownership. Spa stores also sell watercare chemicals, accessories, and parts that you will need from time to time. So you can see not only picking a good spa manufacturer is important but also buying from a reputable spa store is just as important. For example, one spa dealer may outsource its deliveries which can be a source of issues and complaints because the details discussed between the buyer and sales person regarding the delivery got lost in the shuffle. Or, a spa dealer may outsource its warranty and service work to a third party that isn’t going to take as much care or be as customer service oriented as the company who sold you the spa in the first place because they didn’t have financial gain in selling you the spa. It’s always good to look at spa dealer reviews or get references from current customers before buying. With that said, we’ve done some research on the best spa manufacturers and provided a top 10 list for your reference which can be found under the buyer’s guide section of the website.
For more information on how to research and compare hot tubs before purchasing please visit our hot tub buyer’s guide pages. You can also click on the pink boxes at the top right of every page to get a free local quotes from dealers in your area.